Monday Update #2

We were reassured this afternoon by 2 or more Sears representatives that someone would be by the house today to repair the dishwasher and to make a report regarding the damage to our house.  No one has showed up. 

I also don't understand how a repair person can make a report regarding damage to the house. How is a repair person a qualified home inspector?

I'm at a loss here.  We're now going on 51 days without a dishwasher although we've paid for the year for the Sears Home Central program.  "Satisfaction is guaranteed or your money back"?  We've lost much more than money due to Sears' empty promises and lack of service.