From Sears:Good afternoon. I'm so sorry to hear about the issues with your dishwasher and that we have not been able to solve this for you.
We would very much like the opportunity to rectify this situation with you as soon as possible.
Could you please forward me your home telephone number so that we can access your file. I was unable to access your file with the cell phone number listed in your email.
Thank you, I look forward to hearing from you soon.
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