Sunday afternoon...sigh

It's Sunday afternoon and we don't know if a repair person is coming on Monday or Wednesday to fix the dishwasher, we've been told both.

I'm tired of washing dishes by hand since October 11th.  There's water sitting in the ceiling of our guestroom in the basement. I'm not looking forward to the holiday season without a dishwasher and only empty promises from Sears. 

Each time I've had to wait for a repair person it takes away from my day.  I work from home and each day I have to wait, it lessens my productivity and is costing me money.

Please let me know if the dishwasher can be fixed this week.  If not, we'll start shopping at another store for a replacement.  We've had a home inspector in and there is water damage in the basement and on our first floor baseboards, at least.

Is anything actually going to be done to rectify these problems?  Words don't get our dishes done, straighten our kitchen or get our house back to normal.